Ecommerce automation for Egyptian online stores

The busywork around every order, like confirming it, answering «فين أوردري؟», telling the customer it shipped, sending it to the courier and replying to comments, is done by Bosla. Your team only touches the orders that need a person.

What runs by itself

• Order confirmation on WhatsApp, with buttons that update the order.
• AI replies to DMs on WhatsApp, Instagram, Messenger and Telegram.
• AI replies to Instagram and Facebook comments, with a private message to the commenter.
• Delivery updates from Bosta and ShipBlu, which move the order's status.
• Finished chats closed automatically, so your inbox shows only what's waiting.
• A short AI note on each customer after a chat, saying who needs you first.

Build your own automations

Pick a trigger, add actions, test with a dry run, and switch it on. Triggers include new orders from any source, order updates, tags, shipment status, resolved chats, AI hand-offs, and a situation you describe in plain words. Actions include WhatsApp, SMS and Telegram messages, confirming, cancelling or tagging an order, comment replies and stock changes.

From confirmed to shipped

Confirmed orders wait in one shipping queue. From there you can send them to Bosta in bulk and print their labels, and the cash to collect accounts for any deposit the customer already paid.

Made for Egypt

• Cash on delivery at the centre, not an afterthought.
• Shipping fees by governorate.
• Egyptian Arabic in every customer-facing reply.
• Reports and analytics in Cairo time, prices in EGP.

See what it saved

Analytics show revenue, orders, products, customers and governorates, and profit after your costs. Reports export to Excel.

Questions sellers ask

Do I need a developer to set up automations?

No. Automations are built in a visual builder. The developer API is only for connecting a system Bosla doesn't support directly.

Which stores does it work with?

Shopify, Salla, EasyOrders, your own system through the API, or no store at all: you can type orders in by hand.

Which couriers are supported?

Bosta and ShipBlu send delivery updates into Bosla. With Bosta you can also create deliveries and print labels from Bosla.

Can automations message the customer when the order ships?

Yes. Use the shipment-status trigger with a WhatsApp message action.

What does it cost?

Plans are priced in EGP on the customers you talk to each month. Orders and automations are unlimited on every plan.