An AI agent that speaks Egyptian Arabic, like your best salesperson

Most AI chatbots answer in formal Arabic that reads like an official letter, and Egyptian customers stop replying. Bosla's AI agent writes Egyptian dialect, in the tone you choose, and it understands how Egyptians really write: dialect, English words mixed in, spelling variations, voice notes and Arabic-Indic digits.

Why the dialect decides the sale

A customer asking «متاح مقاس كام؟» expects an answer like «متاح يا فندم، تحب مقاس كام؟». An answer in formal Arabic feels like a bot, and a customer who feels a bot stops typing. Egyptian dialect is not a translation setting you add later. Bosla's agent is written for it from the start.

What it understands

• Egyptian dialect and English words mixed into Arabic.
• Spelling variations (ة and ه, ى and ي, أ and ا), matched against your product names.
• Voice notes, transcribed and answered like a typed message.
• Product photos the customer sends, matched against your catalog.
• Phone numbers typed in Arabic-Indic digits.
• Egyptian places: a city typed where the governorate should be is moved to the right governorate.

Your tone, set in minutes

You set how formal, how warm, how long and how many emoji, and the agent follows it. Emoji are off by default. You can add rules in your own words, like «ماتوعدش بتوصيل في نفس اليوم», and choose whether it answers in Arabic, in English, or in whatever language the customer used.

It answers from your store, not from the internet

Prices, stock, shipping fees per governorate, returns, exchanges and payment methods come from your own catalog and store details. When something isn't there, it says it doesn't know and asks your team, instead of making up a price.

Questions sellers ask

Can it answer in English too?

Yes. Set it to Arabic, English, or to reply in whichever language each customer writes in.

Does it understand voice notes?

Yes. Voice notes are transcribed, tuned to your own product names, and answered like any other message.

Does it support Saudi or Gulf dialects?

It is built and tuned for Egyptian dialect. It can reply in English or follow your written rules, but other Arabic dialects are not tuned yet.

Will customers feel they're talking to a bot?

It writes short replies in your tone, with no emoji unless you want them. When it can't help, it hands the chat to a person rather than going in circles.

Where does it work?

On WhatsApp, Instagram DMs and comments, Facebook Messenger and Telegram, all from one inbox.